Our promise to you
Our goal is to offer you the best shipping options across Nigeria.
Every day, we deliver to customers across the country, ensuring that we provide the very highest levels of service to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent for dispatch within 24 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped to the destination. After processing and leaving for delivery, items usually take between 2 and 7 days to arrive at their destination but can take longer from time to time.
Please note that items will only be dispatched for delivery once we have received the funds for the item(s). If you select 'Local Pick Up' as your preferred option, you will be notified via email when your item(s) is/are ready for collection. For any personalised or custom made items, the product will only be shipped once we have received the full amount.
Our rates are calculated according to the delivery location and weight of the item.
Please note that our delivery service may be affected over public holidays, orders made over the weekend and during sale periods. Specific delivery details will be confirmed at the time of order.
We currently offer home delivery service to Lagos, Abuja & Port Harcourt.
Upon request, we can also provide home delivery to the following locations:
Should your location not be listed, contact us with the product and quantity you are after as well as your address and contact details and we will try our level best to accommodate your request. We cannot warrant that it will be home delivery, but we do have a few pick up options at your nearest terminal.
Taking all the above into consideration, please do not hesitate in reaching out to us if you have any questions or concerns, we are here to help!